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Posts: 1
Registered: ‎01-07-2019

Have to wait a month for delivery?


I had ordered a TV and scheduled an appointment for next week on wednesday the 16th, Today I find that this was
cancelled for no reason and told to reschedule. I tried to reschedule online and was told to do it by phone.
After calling I was offered the next earliest date of Feburary the 5th.
Is there no way I can get my order sooner than this? Could it maybe be shipped to a store so i can pick it up myself?

Posts: 6,972
Topics: 140
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Solutions: 321
Registered: ‎11-30-2015

Re: Have to wait a month for delivery?

Greetings tomotomo,


Purchasing a new TV is very exciting! Thank you for choosing Best Buy for your purchase. We’re sorry to hear that your delivery appointment needs to be rescheduled. We’d be happy to shed some further light on this for you and help you explore which options may be available.


Can you please send us a private message with your full name, phone number, email address, and order number? You can send us a private message by choosing the blue button in my signature. We look forward to hearing from you to dig into this for you!



Mariah|Social Media Specialist | Best Buy® Corporate
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