03-13-2021 02:43 PM
03-15-2021 12:20 PM
Thank you for visiting our online community. It is always nice to hear from our valued customers, and we appreciate you choosing Best Buy for the new refrigerator and dishwasher. It is always recommended to have appliances professionally installed. Our goal is to make that a seamless process, provided the proper connections and required accessories are available. Based on your description, there were some concerns with the piping, which may have prevented the team from safely completing the work. While it sounds like the appliances were ultimately installed, you mentioned you still need the haul away services to be completed. We would be happy to review the order details, as well as offer any assistance we’re able.
To get started, please send a Private Message. We will need to verify your full name, email address, and telephone number. If the order number is available, please include that as well. Please be sure to send that information privately, for your security.
03-21-2021 11:07 AM
03-25-2021 04:14 PM
I'm disappointed to hear this, but appreciate you taking the time to reach out and provide feedback. I'm hopeful that someday in the future you change your mind and come back to one of our stores or online for another purchase. If there is anything else I can help with from here, please don't hesitate to reach back out.
All the best,