Delivery & Installation

[Mpgg]

Moved into new home. Brought my own tv with me. Previous left old tv mounted to pine wall. I have scheduled a tv installl and bought a new mount. I cannot figure out how to get old tv and mount of f the wall(very old Toshiba tv/mount circa 2008 he tv).

will the installers uncounted the old tv and haul away the old tv.?

 Thanks 

[AndrewB-BBY Social Media Specialist]

Hi there, Mpgg,

Welcome to our community forums. I appreciate you taking the time to write to us about your order. Getting a new TV is an exciting day, but I know that mounting and moving a TV can be quite stressful. I know I've called upon the Geek Squad to help me out this a few times. I'd be glad to provide some more information about the haul away service.

When hauling away a TV, the Geek Squad will remove a mounted TV but not the mounting hardware. If you'd like the Geek Squad to remove this hardware as well, we can add an additional service that starts at $99.99.

I hope I was able to answer your questions, please don't hesitate to let me know if you have any additional questions or if I can help with your order!

[Mpgg]

Hi,

I definitely need the geek squad to remove the old mount. 

[Allison-BBY Social Media Specialist]

Hey, Mpgg!

Thanks for letting us know that you'd want the old mount removed. We'd be happy to review your upcoming TV installation appointment and add on any of the services Andrew mentioned that may be needed. 

Please send me or Andrew a private message including your full name, email, and phone number to start. You can find the blue option to message us to the right of our names in our signatures.

Regards,