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New Member
Posts: 3
Registered: ‎07-18-2022

Got called for delivery but no show.

I purchased a best buy TV from Amazon. I got a message from best buy to schedule delivery. Delivery was scheduled for 07/18 between 7am-11am. I got a call this morning about delivery and also received a tracking number on Amazon. TV has not been delivered and the status on Amazon is "shipped: carrier collected item".
Posts: 51
Topics: 0
Kudos: 4
Solutions: 0
Registered: ‎11-08-2021

Re: Got called for delivery but no show.

Hello, Buttafly91.

 

Welcome to our Forums page! 

 

Here on our Forums we can provide you with more detailed responses to any questions you may have. Getting a brand new TV is very exciting and important moment and I can understand your frustration. I would like to take a deeper dive into your situation and see if I can provide you with any additional insight into the situation.  If you reach out to me via private message with your full name, telephone number, email and order number, I can take a look and see what we can do to remedy the situation. Please let us know as soon as possible. 

 

Thank you,

Riley|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎07-18-2022

Re: Got called for delivery but no show.

Will this issue get rectified or should I just request a refund?
Posts: 51
Topics: 0
Kudos: 4
Solutions: 0
Registered: ‎11-08-2021

Re: Got called for delivery but no show.

[ Edited ]

Hello, Buttafly91. 

 

Thank you for providing your information through our private message channel, and sorry for the delayed response.  I am not able to locate the order with the Order number you provided. Is it possible that the number is typed wrong? Please let me know.

 

Thank you,

 

Riley|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎07-18-2022

Re: Got called for delivery but no show.

I spoke to someone Facebook.