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Posts: 1
Registered: ‎02-12-2020

Geeksquad Installation Refund.

I ordered the wrong geeksquad remote start install everyone I call says there is nothing they can do how do I get this order cancelled? I am about to call the bank and dispute the charge.

Posts: 4,558
Topics: 48
Kudos: 474
Solutions: 270
Registered: ‎11-29-2016

Re: Geeksquad Installation Refund.

Good afternoon, zallen0424,


Welcome to our forums!  We strive to ensure cancelling your order is a simple and straightforward process, so it’s disappointing to hear you’ve been having trouble getting this issue resolved.  I’ll be happy to look into this matter further, and offer any additional assistance I can.


For me to look into this installation service further, I’ll ask that you send me a private message with the following information:


  • Your first and last name
  • Your phone number
  • Your email address
  • Your order number


As you can imagine, we’ll want to keep this sensitive information out of the public view of our forums, so be sure to use the blue “Private Message” button in my signature.


Looking forward to hearing from you,

SeanM|Social Media Specialist | Best Buy® Corporate
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