05-26-2021 06:41 PM
05-27-2021 12:35 PM
Hi there, slm123214!
Thank you for reaching out to us here on the Best Buy Forums. Getting an upgrade to your vehicle should be exciting, and I am sorry to hear that your installation did not go as smoothly as expected. Have you had the opportunity to discuss this situation and your concerns with the autotech that preformed the service or with the leadership at your local store where this was completed?
05-27-2021 04:00 PM
If there is anything further that we may be able to do to support you here after you connect with them, please feel free to let us know!