01-31-2020 11:33 AM
02-02-2020 03:47 PM
Hey there, Omar901.
We’re always interested in hearing the interactions our customers have with our Geek Squad and other staff. So, we appreciate that you’ve taken the time to register as a new user to the community forums, and sharing your experience with us. Though it’s difficult to hear that your experience wasn’t up to the standards that we strive to provide, we want to help.
Using the blue ‘Private Message’ button in my signature area below, would you mind sharing your full name, phone number, address, and what store location you were having service completed, please?