11-10-2021 06:17 PM
11-11-2021 10:40 AM
Hello, Keslera,
Thank you for making us aware of your experience. I understand this is a serious matter, and it is important this is addressed in a timely manner. If you have not done so already, please open all possible doors and windows, so the environment can be aired out. You may also want to consider contacting your gas provider, so they can take immediate action.
I’d be happy to see what I can do to expediate the resolution process. To get started, please send a Private Message, which you can do by selecting the darker blue icon across from my signature. I’ll be available throughout the day, although I will be out of the office both Friday and Saturday. I look forward to hearing from you.
Best,
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