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New Member
Posts: 1
Registered: ‎09-30-2022

Fridge Delivery

Why do delivery people with Best Buy not bring dollys when delivering heavy refrigerators? We waited 4 weeks for a delivery and then the fridge was too heavy to get up 3 small stairs to my porch. Now the fridge is sitting in my driveway until another team can come install tomorrow. We took a day off work and had our old fridge hauled away just to have a very expensive refrigerator sit outside in our driveway for 2 days.
Social Media Specialist
Posts: 140
Registered: ‎12-29-2021

Re: Fridge Delivery

Hello frustrated9, 

 

Thank you for reaching out to us today. I'm sorry to hear about the issues you are facing with your refrigerator delivery. I would like to see what options we have for you today. Can you please send me a private message with your full name, phone number, and email? 

 

I look forward to hearing from you today.

Bryant|Social Media Specialist | Best Buy® Corporate
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