Delivery & Installation

[ArrrCee]

Hi there. I have spent a lot of time on the phone over the last few weeks with best buy reps and even went into my local store and no one was able to help me. We had a fridge delivered right before black friday and I had no idea at the time because there was tape on it, but our deli drawer was delivered broken. We just want to get a new drawer to reaplce the broken one. Please let me know what we can do about this.

[JacobW-BBY]

Hey there, ArrrCee, 

Thanks for reaching out via our community forums. I regret to hear that you had an issue with one of your orders, and I can understand how frustrating that may be. Were you able to get any help with this issue? If not, I would love to assist further. Can you please send me a private message with your full name, telephone number, email address, and order number? I look forward to speaking with you soon.

[ArrrCee]

Is there another person that can help me with this issue? It's been over a month and I haven't heard anything back, even after asking Jacob here if there was any update.

[JacobW-BBY]

Hey there, 

I have responded to your private message. Please follow up with me there.