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Posts: 1
Registered: ‎01-08-2019

Free Installation

I purchased a car stereo for my son for Christmas. When I bought it online, it said that the stereo came with free installation which is the reason I decided to purchase the stereo from Best Buy. After paying for the stereo I expected and email telling me how to schedule the free installation but nothing ever came. How do we go about redeeming the free installation?

Posts: 3,031
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Registered: ‎04-18-2017

Re: Free Installation

Good afternoon Mom2angel-


The promotion you're referring to was an excellent one for sure for our services!  Normally speaking, the installation would have been included in the purchase price if it was selected at the time of checkout.  I'm wanting to personally take a closer look at your order to see what I can discover!  


Please send me a private message by clicking the blue button in my signature line below, and be sure to include your full name, phone number, email address, order number, and the local Best Buy where you were hoping to get this installed.  The address of the Best Buy would be all I need, and I welcome you to use our Store Locator to help out!


I'm looking forward to hearing back from you soon!

JJ|Social Media Specialist | Best Buy® Corporate
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