08-28-2020 12:03 PM
09-03-2020 04:47 PM
Welcome to the Best Buy Forum! Thanks for making your first post.
It's understandable that you'd like to receive an update on your damage claim. I'd be happy to reach out on your behalf and request an update. To do so, I just need a little bit of additional information. Please keep an eye out for the little envelope icon in the upper right-hand corner of your screen for an incoming Private Message. If, for some reason, it doesn't come through, you can also connect with me via Private Message using the link in my signature.