09-13-2020 12:02 PM
09-15-2020 03:21 PM
Thank you for taking the time to join our Support Forums and share your experience with us. Upgrading your family’s appliances should be an exciting experience, so it’s disappointing to hear your delivery this past Saturday did not go as expected.
If you’re still in need of assistance getting this delivery rescheduled, I recommend connecting with our Geek Squad Client Care team directly at (800) 304-1259. This team is designed to address any issues that may arise during the delivery and installation process, and calls are accepted between 8 a.m.—9 p.m. CT, 7 days a week. I’m optimistic they’ll be able to address your concerns.