09-10-2019 09:11 AM
09-11-2019 03:33 PM
Thanks for making your first post with us.
It's understandable that you were looking forward to using your new dryer. I'm sorry that your installation wasn't completed as expected. We do have a dedicated team that assists with installation issues, such as the one you are describing. Please connect with our Geek Squad Client Care team through their direct line at (800) 304-1259. This team accepts calls from 8 a.m. to 11 p.m. CT, seven days a week, and will be able to help get this straightened out.