Delivery & Installation

[marioca007]

I want to recognize Lisa {removed per forum guidelines} in Denver, CO, 4100 E. Mexico, for her patience, technical knowledge, and  thoroughness to details.  She serviced my recent home OTA and Amazon recast install and returned my text inquiry with the skills of a professional!  I don't know how Best Buy attracts such great employees, but she's the best of the best.

[Derek-BBY Retired: Senior Social Media Specialist]

Greetings, marioca007, and welcome to the Best Buy forum,

Awesome!  Awesome!  Awesome!  Hearing that Lisa went above and beyond to ensure you were satisfied and your equipment was working when she left your home just makes me smile.  That's the level of service we strive to provide our customers, and I'll make sure Lisa's direct supervisor is made aware of your feedback so she can be properly recognized.  Let us know if you have any questions.

Have a wonderful day!