05-28-2021 02:05 PM
05-29-2021 03:08 PM
We appreciate you taking time to connect with us here. Although I hate to hear that we are a customer's last resort, I do like having the opportunity to try and make this right for you. No representative of Best Buy should be anything but professional when interacting with one of our customers.
It sounds like we have a few things going on here. The installation was not completed? And, the stove is damaged? What do you specifically need me to get done for you? Can you send me a private message with your name, phone number, email address, and order number? To send me a private message click on the message link in my signature.