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New Member
Posts: 1
Registered: ‎06-11-2022

Delivery to wrong address

Received photo of item delivery. The photo is of someone else’s porch and I am not sure where the heck it is. Called customer support been on hold for 30 minutes. They continue to keep me on hold. I would like to be refunded my item.
Posts: 171
Topics: 1
Kudos: 36
Solutions: 13
Registered: ‎10-19-2020

Re: Delivery to wrong address

Hi there, AlejandroWirth,

 

Thanks for joining the forums and for connecting with us today!

 

I hate to hear your order has not arrived as expected, and would like to see how I can assist here. To begin, please send me a private message with the order information, along with your full name, phone number, and email address. You can send me a private message by logging into the forums and clicking on the blue button across from my signature on this post.

 

Regards,

 

Katie R|Social Media Specialist | Best Buy® Corporate
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