Delivery & Installation

[AlejandroWirth]

Received photo of item delivery. The photo is of someone else’s porch and I am not sure where the heck it is. Called customer support been on hold for 30 minutes. They continue to keep me on hold. I would like to be refunded my item.

[KatieR-BBY Social Media Specialist]

Hi there, AlejandroWirth,

Thanks for joining the forums and for connecting with us today!

I hate to hear your order has not arrived as expected, and would like to see how I can assist here. To begin, please send me a private message with the order information, along with your full name, phone number, and email address. You can send me a private message by logging into the forums and clicking on the blue button across from my signature on this post.

Regards,