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Posts: 1
Registered: ‎09-17-2019

Delivery team damaged my property. BEST BUY doesn't do anything about it!

Delivery team of DSI damaged my door screen 9/7/2019. I have pictures and a witness. I filed a claim. Looks like the delivery company DSI doesn't want to do anything about it. Neither SEDWICK. They do not even answer my emails or calls anymore!!!! And Best Buy is just asking me to call SEDWICK. 

 

I bought my appliances from Best Buy. I did not signed any contract with DSI! Why Best Buy is doing nothing about my claim. They should be the ones to deal with DSI and solve my issue!

Posts: 330
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Registered: ‎10-03-2017

Re: Delivery team damaged my property. BEST BUY doesn't do anything about it!

Hi, mongoose, 

 

Thanks for connecting with Best Buy through the Forums!

 

I would be wanting to get damages done to my home taken care of too, and I'm sorry that you've had such problems with getting this processed. I'd be happy to talk to you about what we can do to help you during this time to help you out with your claim. As of recent, when was the last you had spoken with Sedgwick about your claim and what had happened?

Thanks,

Cameron|Social Media Specialist | Best Buy® Corporate
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