06-27-2019 08:31 PM
I recently order appliance for delievery exchange. The delivery person took two stoves 1 for exchange and 1 that was mine. I never authorize the delivery person to take it and they was not told to do it. I was not present at the deliver when I came back home I found out my stove was stolen by the delivery person. It was in good condition. I tried to call best buy greek squad I was transfer multi-time then I was put on hold for more then 2 hours still not answer. I want back my stove back. Please advise
06-29-2019 02:40 PM
Welcome to the Best Buy Forums! Thank you for taking the time to reach out to us regarding your stove exchange. This is not the feedback we like to hear back form our clients regarding their delivery experiences. If you could send us a direct message, by clicking the blue hyperlink next to my signature, with your full name, phone number, and email address I can take a look into your order and further assist. Look forward to hearing back from you.