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Posts: 1
Registered: ‎07-16-2020

Delivery notice

Awaiting a delivery and down to less than hour left in my window  Never recieved a call yesterday as promised and have sat here all day.   Did live chat early this AM and only answer I could get is a delivery date of 7/16.  On line it still says 12-8  Had an 8 hour window and have heard nothing.    I now have been on hold for 30 minutes trying to reach a real person   I had to go into store to get help to begin with after placing an on-line order and was very impressed at the extent the store manager helped me out.  All that good will ...... is being lost.


Posts: 6,667
Topics: 227
Kudos: 551
Solutions: 339
Registered: ‎08-21-2017

Re: Delivery notice

Good morning, janeswaiting,


Thank you for taking the time to visit our community forums. I know it isn't easy to set time aside for an appointment so I can understand your frustration that this delivery didn't arrive. Have you been able to get help with this order since making this post?


If not, I would be happy to see how I can help. I will need a bit more information so I can review your order. Can you please send me a private message that includes your:


Full name

Email address

Phone number

Order number


You can send a private message by clicking the blue button at the bottom of this post. I'll keep an eye out for your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
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