07-16-2020 09:05 PM
Awaiting a delivery and down to less than hour left in my window Never recieved a call yesterday as promised and have sat here all day. Did live chat early this AM and only answer I could get is a delivery date of 7/16. On line it still says 12-8 Had an 8 hour window and have heard nothing. I now have been on hold for 30 minutes trying to reach a real person I had to go into store to get help to begin with after placing an on-line order and was very impressed at the extent the store manager helped me out. All that good will ...... is being lost.
07-23-2020 08:32 AM
Good morning, janeswaiting,
Thank you for taking the time to visit our community forums. I know it isn't easy to set time aside for an appointment so I can understand your frustration that this delivery didn't arrive. Have you been able to get help with this order since making this post?
If not, I would be happy to see how I can help. I will need a bit more information so I can review your order. Can you please send me a private message that includes your:
You can send a private message by clicking the blue button at the bottom of this post. I'll keep an eye out for your response.