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Posts: 1
Registered: ‎11-10-2020

Delivery issue.

I was scheduled for delivery today. 7a1p. I wasted my whole day waiting for delivery. Was given zero updates prior to calling. Then I was told I was still scheduled and no one showed. I called back in just to be told I would not get delivery and they would not deliver tomorrow. This is very disappointing and frustrating.

Posts: 759
Topics: 42
Kudos: 44
Solutions: 30
Registered: ‎07-23-2018

Re: Delivery issue.

Hi again, Emoss924.

 

We realize our customers are anxious to receive their merchandise, and unexpected delays are never ideal. When these rare instances present themselves, communication is extremely important. Thank you for making us aware of your experience. If you’re in need of support, we want to do all we can to help.

 

You are welcomed to send a Private Message, so we can gather the necessary information to access your order history. To get started, simply select the blue icon to the right of my signature.

 

Sincerely,

Sarah|Social Media Specialist | Best Buy® Corporate
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