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New Member
Posts: 7
Registered: ‎06-03-2014

Delivery Keeps Getting Cancelled

I ordered an appliance for delivery. The scheduled deliveries have been cancelled twice now. No calls, no emails. The only way I notice it by checking my order page on the web site. Why does the delivery keep getting cancelled?

Posts: 124
Topics: 1
Kudos: 11
Solutions: 10
Registered: ‎11-08-2021

Re: Delivery Keeps Getting Cancelled

Hey there, pm28.

 

Thanks for reaching out to us here on the Best Buy Forums. When I order an appliance, I expect it to be delivered as soon as possible, so I understand your frustration. Could you please send me a private message with your full name, phone number, email address, and order number, so I can look into this for you?

 

Thanks,

Connor|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 7
Registered: ‎06-03-2014

Re: Delivery Keeps Getting Cancelled

Thanks Connor. I actually stopped by the store on my lunch break. The manager looked into the issue and found the item is currently on the truck at the back door. If the next delivery gets canceled again, then I will send you a PM.

Posts: 124
Topics: 1
Kudos: 11
Solutions: 10
Registered: ‎11-08-2021

Re: Delivery Keeps Getting Cancelled

Ok. Sounds good. Definitely reach out if you have any other issues.

 

Thanks,

Connor|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!