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Posts: 313
Registered: ‎04-16-2009

Delivery-Damage to home & old refrigerator


Who do I speak with regarding damage from a refrigerator delivery to walls and old fridge? The main installer was great I really don't want to have bad review but the helpers were not careful and damages are there and will be costly.
Posts: 1,371
Topics: 4
Kudos: 147
Solutions: 75
Registered: ‎10-19-2017

Re: Delivery-Damage to home & old refrigerator

Hey AceJohn,


Thanks for being a member of the forums! This certainly doesn’t sound good. I’m very sorry to hear that the installation team damaged your home. I can imagine the disappointment. I’ll do my best to offer some assistance!


In order for me to determine the best route for a resolution in this case, I will need a little bit of additional

information. Would you be able to send me a private message, using the link next to my signature below, that includes your full name, email, and your phone number? Additionally, the order number would be helpful as well if you have it. Provided this, I’ll see if I can point you in the right direction.



Luke|Social Media Specialist | Best Buy® Corporate
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