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New Member
Posts: 1
Registered: ‎11-29-2018

Delivery Cancelled (incompetent)

So my delivery scheduled for 12-2 today has been cancelled due to a truck malfunction.  

Customer service has told me that I have to call after the systems resets itself tomorrow to

reschedule.  First off why am I calling to re-schedule I'm not the one that failed to deliver the

TV.  I can't belive this is the way a billion dollar corporation runs things.  But when you buy up

all your competition this is what you get.  I am not buying the truck malfunction story either.  

When you look up stock for the item I purchased it shows as out of stock.  So they took my

money and sold my TV and I have to wait.   

Social Media Specialist
Posts: 76
Registered: ‎11-12-2018

Re: Delivery Cancelled (incompetent)

Hi srvfan,


Congratulations on the TV purchase! 


A new TV is a very exciting purchase, especially with all the cool features on TV's these days. 


Can you please send me a private message using the link in my signature below, and provide your full name, phone number, and email address? 


I'd be happy to look into this for you and see what we can do to resolve this.



Natalie|Social Media Specialist | Best Buy® Corporate
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