02-18-2020 09:26 AM
02-18-2020 01:30 PM
Welcome to the Best Buy Community Forums!
I appreciate you taking the time to write us regarding your order. Getting new appliances is meant to be an exciting time, and I am saddened to learn this was not your experience. We do have a team of Agents who specialize in solving these issues. I'd like to invite you to call our Geek Squad Client Care team, at (800) 304-1259. This dedicated line is open from 8 a.m. to 11 p.m. CT, seven days a week. Thank you for reaching out to us!