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Posts: 1
Registered: ‎02-18-2020

Delivery - Canceled by MLA. Rescheduled then they put in the wrong day

I was scheduled to have my appliances delivered on Feb 11th 2020. I was called the day of and was told there was a conflict and that they would not be delivered. Upset, but had no choice I rescheduled for Feb 14th. I was called later that day, and was told that they were wrong and could not give me that day. So I rescheduled for Feb 18th (today) but when I checked my Best Buy app, it showed March 2nd. I'm trying to move into my new house. This is really holding me back. Everything up until this point was great - but MLA or whatever the delivery services that is used has been terrible.
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Registered: ‎10-19-2017

Re: Delivery - Canceled by MLA. Rescheduled then they put in the wrong day

Hello, jpavich4,


Welcome to the Best Buy Community Forums!


I appreciate you taking the time to write us regarding your order. Getting new appliances is meant to be an exciting time, and I am saddened to learn this was not your experience. We do have a team of Agents who specialize in solving these issues. I'd like to invite you to call our Geek Squad Client Care team, at (800) 304-1259. This dedicated line is open from 8 a.m. to 11 p.m. CT, seven days a week. Thank you for reaching out to us!


Kind regards,

Deysha|Social Media Specialist | Best Buy® Corporate
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