Add Product

Search Results:

New Member
Posts: 1
Registered: ‎07-04-2021

Delivery Appointment No Longer Showing??????????

We just checked our order details tonight since we HAD a scheduled appointment for the delivery of our Tuscan stainless steel range tomorrow between 7 AM and 1 PM.  However, after getting online, we found that the order details are now showing that we need to schedule an appointment??  When we literally just got a reminder email yesterday about the appointment... I understand things happen, and I tend to be pretty lenient when mishaps come up... but I'm panicking quite a bit right now -- We ordered this stove because ours broke -- we haven't been able to cook anything... we NEED our new stove and we were expecting to be able to cook a full meal tomorrow!  We need a resolution, please!!

Posts: 1,100
Topics: 60
Kudos: 141
Solutions: 64
Registered: ‎07-23-2018

Re: Delivery Appointment No Longer Showing??????????

Hello, wgrace980,


Thank you for taking the time to connect with us. A new range is something to be excited about, and we sincerely appreciate you choosing Best Buy for this important investment. I’m sure you were looking forward to preparing your first meal with the new appliance, which is why I am sorry to learn you were notified the appointment needed to be rescheduled. If you had received prior confirmations, it stands to reason you would be seeking guidance and support. I would be happy to investigate this for you.


When convenient, please send a Private Message. For verification purposes, please be sure to include your full name, email address, and telephone number. To send a Private Message, simply select the darker blue icon, which is located across from my signature.



Sarah|Senior Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or