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New Member
Posts: 1
Registered: ‎01-13-2023

Delayed Package, item still shows it hasn't been delivered to carrier

Placed an order for a new gaming monitor on 1/4/23, with expected delivery to be the next day. Over a week later and the status still shows as delayed, with only the shipping label created and Fedex still waiting on the package. Haven't been able to get any updates or a new expected delivery date. Would have just picked it up in the store but chose shipping because it was supposed to be faster.

Social Media Specialist
Posts: 171
Registered: ‎10-12-2021

Re: Delayed Package, item still shows it hasn't been delivered to carrier

Hello, GP10, 

 

Thank you for reaching out to us here on our Forms. Ordering a product and getting it delivered should be a quick and effortless process but sometimes things can be delayed, especially around this time of year. I have a couple of orders that have been delayed myself, so I understand how you feel. I would like to investigate this and see if I could be of assistance. If you please, send me a private message with your full name, phone number, email, and order number to start. To send a private message simply click the blue button to the right of my signature.   

 

Thanks,

J.Ezra|Social Media Specialist | Best Buy® Corporate
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