01-04-2021 11:44 AM
01-07-2021 09:23 AM
We appreciate you choosing Best Buy for this investment. When it comes to major appliance deliveries, accurate scheduling is extremely important. Our goal is to fulfill orders on the scheduled date, although there may be unexpected delays, which could prevent that from happening. When those rare instances present themselves, communication is critical, and our support teams should be doing everything possible to alleviate any concerns. Based on your description, there were a few factors that needed to be addressed, and we want to be sure this is properly resolved.
If you’re still in need of assistance, please send a Private Message. We will need to gather some information from you, before we will be permitted access to the order history. Knowing this is your first major appliance purchase with us, we’ll do all we can to offer any support we’re able.
|Sarah|Senior Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support
10-12-2022 12:50 PM
I bought a new TV and the installers blew a circuit and messed up my wall and I need it paid back.
No one will get back to me. I need a manager immediately
10-12-2022 02:19 PM
Good Afternoon, ginalaborde.
Welcome to the Best Buy Forums.
Thank you for reaching out. I'm sorry to hear about your installation experience, and can understand your frustration. I'd love to help. Please private message me with your full name, number, and email, so that I can look deeper into this matter and better assist you.
|Trey|Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.