10-10-2021 02:21 PM
10-10-2021 07:48 PM
UPDATE: The Best Buy website shows the first available delivery date in my zip code for the same range I purchased is 10/28/21. I immediately called Best Buy Customer Service and was told they cannot change my replacement delivery date of 12/16/21. In other words, if I were to just now buythe range I can get it in two weeks but because they are having to replace a new defective unit I have to wait until December. Their reasoning...even though the ranges come out of the "same warehouse," they are "DIFFERENT." Whatever, that means...
10-13-2021 01:31 PM
Welcome back, WNCCaroline,
Thank you for taking the time to visit our community forums again and letting us know about this order. Having gone without appliances in the past, I know how much it impacts daily life, especially around the holiday season. I appreciate you providing your feedback about this experience and would be happy to see how I may be able to assist you.
While it sounds like our agents have already looked into earlier appointment dates, I'd like to take a second look. I will need a few more details so I can begin to review this. Can you please send me a private message that includes your:
As a reminder, you can send me a private message by clicking on the blue button at the bottom of this post. I'll keep an eye out for your response.