01-26-2019 11:09 PM
02-07-2019 05:21 PM
Congratulations, on your new home! Thank you for choosing Best Buy for your appliance needs. We appreciate the time you’ve taken to share your experience with us. We’re sorry for our tardy reply, but we’d be happy to see what light we can shed on this for you at this time.
Have you filed a claim regarding the damage to your home with Sedgwick Claim Management Services? That would be the best option available to seek assistance with your laundry room flooring. We’d be happy to provide you the phone number, if that step hasn’t been taken yet.
Our Price Match Guarantee does not apply to previous sales prices. We’re sorry if upon making your request that may not have been articulated to you when ordering a different refrigerator. It may, however, come into play if a lower the price is available within your Return & Exchange Promise of your refrigerator. Please let us know, if you have any additional lingering concerns or questions you need assistance with. We’d be happy to help you address them.