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Posts: 1
Registered: ‎02-01-2022

Damaged floor terrible customer service

I had a washer delivered and installed 1/5/22. Ive called numerous times. Ive left messages. Ive sent emails. No one has responded about the damage that was done to my floor.
Posts: 182
Topics: 1
Kudos: 30
Solutions: 15
Registered: ‎08-05-2019

Re: Damaged floor terrible customer service

Hey there, Ahall35,


Thank you for connecting with us here on our forums. Having your new appliances delivered should be an exciting experience, but that wasn’t the case here. Seeing damage to your property is not okay, and I too would be looking to get this taken care of as soon as possible.


I recommend sending an email with your full details and any pictures of the damage to, as this team is best equipped to assist.


Jack|Senior Social Media Specialist | Best Buy® Corporate
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