Add Product

Search Results:

Reply
New Member
Posts: 2
Registered: ‎08-31-2021

Damaged floor/ no respond

I had appliances installed by Best Buy and the technicians damaged my kitchen floor during delivery. The technicians were apologetic and very quick to get a claim started through Sedwick. Sedgwick never follow up on my claim. I tried to call Best Buy to find out the status. However, I was told to send emails. I had send numerous emails and nobody called me to fix my floor. Please respond.
Posts: 4,949
Topics: 53
Kudos: 374
Solutions: 302
Registered: ‎11-29-2016

Re: Damaged floor/ no respond

Good afternoon, mariyajomiru,

 

Welcome to our forums, and thank you for reaching out to us for assistance regarding your claim with Sedgwick.  I can certainly understand your frustration with the delay in getting your claim with them settled, but I’ll be happy to see what we can do to get this process moving as quickly as possible.

 

For me to get started, I’ll ask that you send me a private message with the following information:

 

  • Your first and last name
  • Your phone number
  • Your email address
  • Your Sedgwick Claim ID #

 

As you can imagine, we don’t want you posting this private information on our public forums, so be sure to use the blue “Private Message” button in my signature to get this sent my way.  If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.

 

Hope to hear from you soon,

SeanM|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎08-31-2021

Re: Damaged floor/ no respond

Hi! I just send you private message. Please respond when you receive it.
Posts: 4,949
Topics: 53
Kudos: 374
Solutions: 302
Registered: ‎11-29-2016

Re: Damaged floor/ no respond

Good morning, mariyajomiru,

 

Thank you for getting back to me with this information!  I’ll be replying to your message momentarily, which you’ll be able to read by clicking on the orange envelope in the upper right-hand corner of your screen.  If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this envelope is visible to you.

 

See you up there,

SeanM|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!