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Posts: 1
Registered: ‎11-30-2021

Damaged driveway / no respond



I had appliances installed by Best Buy and the technicians damaged my driveway during delivery. After the claim submitting to Sedgwick they never follow up on my claim. I tried to call Best Buy to find out the status. However, I was told to send emails. I had sent numerous emails and nobody called me to fix my driveway or even open a Claim. I don't have any Claim numbers. Please respond.

Posts: 6,656
Topics: 227
Kudos: 547
Solutions: 339
Registered: ‎08-21-2017

Re: Damaged driveway / no respond

Welcome, nazarloshniv,


Thank you for taking the time to stop by our community forums and letting us know about your delivery experience. Having had several appliances delivered to my home, I know that if any damaged happened at my home I would want to repair process to start as quickly as possible. I appreciate you letting us know about your experience so far and would like to see how I can help you moving forward.


I'd like to start off by reviewing your case history to make sure this claim was submitted. I will need to gather a few more details in order to do so. Can you please send me a private message with your:


Full name

Email address

Phone number

Order number


You can send me a private message by clicking on the blue button at the bottom of this post. I look forward to further assisting you.

AndrewB|Social Media Specialist | Best Buy® Corporate
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