Delivery & Installation

[nazarloshniv]

Hello,

I had appliances installed by Best Buy and the technicians damaged my driveway during delivery. After the claim submitting to Sedgwick they never follow up on my claim. I tried to call Best Buy to find out the status. However, I was told to send emails. I had sent numerous emails and nobody called me to fix my driveway or even open a Claim. I don't have any Claim numbers. Please respond.

[AndrewB-BBY Social Media Specialist]

Welcome, nazarloshniv,

Thank you for taking the time to stop by our community forums and letting us know about your delivery experience. Having had several appliances delivered to my home, I know that if any damaged happened at my home I would want to repair process to start as quickly as possible. I appreciate you letting us know about your experience so far and would like to see how I can help you moving forward.

I'd like to start off by reviewing your case history to make sure this claim was submitted. I will need to gather a few more details in order to do so. Can you please send me a private message with your:

Full name

Email address

Phone number

Order number

You can send me a private message by clicking on the blue button at the bottom of this post. I look forward to further assisting you.