10-20-2022 06:01 PM
Solved! Go to Solution.
10-20-2022 06:56 PM
Welcome to the Best Buy Forums!
I had a terrible experience with a furniture purchase last year, it took over 4 months to receive a partial refund. It was an incredibly frustrating experience. I know you have worked with a few different agents in regards to this Gift Card, I am going to take ownership of this until we find a resolution. I am going to need to dig in to the previous cases we have created for you in the previous interactions to sort out what has, and has not, been done. Can you send a Private Message with the information below so that I can look up your My Best Buy account? You should be able to send a Private Message by clicking the button to the right of my signature below!
10-21-2022 09:41 AM
Thank you for sharing your information via Private Message! I have removed your private information from the public post, I will continue our discussion via the Private Messages!