01-08-2019 03:18 PM
I appreciate you taking the time to reach out on the Best Buy forum. Best Buy strives to provide great service so I’m sorry to hear your washing machine and dryer installation didn’t go to plan. I know I would be quite annoyed if I hadn’t heard back regarding a damage claim I had filed with Sedgwick after such an experience, so I’ll be happy to do what I can to assist.
It looks like you’ve sent a private message to one of our other moderators about this, as well. Since we respect your privacy, I’ll be replying there to ask for some additional details shortly. As you might already know, you should be able to see your private messages by logging into the forum and selecting the envelope icon in the upper right-hand corner of the screen.