12-29-2018 11:19 AM
01-21-2019 08:02 AM
I was actually the one working your case. I apologize for the negative experience that you went through, and I can assure you that your feedback has been provided to the District Field Manager in regards to your experience. It is our goal to ensure that each client has the best experience possible, and I apologize that isn't the experience that you received.
I sincerely appreciate your patience with us, and I hope your new units are working out for you. Please let me know if there is anything that you need assistance with at this time.