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Posts: 1
Registered: ‎02-04-2021
Accepted Solution

Customized COI urgently needed


We are having a refrigerator to be delivered/installed on Feb. 9/2021, and need a customized COI.  Our condominium office has just told us that they will not accept the general COI and provided an instruction with specific wordings needed to be included in the COI.  


Could someone please help with this?  Our current refrigerator got broken down last week, and we desperately need a new one to be installed as scheduled.


Many thanks!

Posts: 1,020
Topics: 75
Kudos: 192
Solutions: 50
Registered: ‎10-19-2017

Re: Customized COI urgently needed

Hi, y-kmt,


Welcome to our Best Buy forum community and thanks for taking the time to create an account to share this concern with us! 


Congratulations on your new fridge! We know that getting a new appliance is a big deal, so we are honored that you decided to make this important purchase with us. Our goal is to provide the best shopping experience we can, which we know includes having the delivery go as smoothly as possible. That's why we really appreciate you letting us know beforehand that your building requires a customized Certificate of Insurance.


I'd be happy to see what we can do to take care of that for you before your delivery date! For me to get started, can you use the "Private Message" option in my signature to send over your full name, phone number, email address, the address of the delivery, and order number? Also, please include the information your building needs on the Certificate of Insurance so we can work to get that customized!




Elle|Social Media Specialist | Best Buy® Corporate
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