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New Member
Posts: 2
Registered: ‎10-23-2020

Custom COI

Hi is there anyone who can help me with a custom COI. My delivery date is tuesday. I sent a PM to a few admin employees already, was wondering if anyone is online now. 

New Member
Posts: 2
Registered: ‎10-23-2020

Re: Custom COI

I called customer support two times and both times the agent wasn't able to comprehend the additional insurance information and just hung up on me when I asked to speak with a manager... 

Posts: 759
Topics: 42
Kudos: 44
Solutions: 30
Registered: ‎07-23-2018

Re: Custom COI

Hello, akayuyang,

 

Welcome to our online community! It sounds like you had an important delivery scheduled. In some cases, a custom Certificate of Insurance is necessary, and something our support teams should be equipped to assist with. I hope this is something you’ve since received assistance with, as we want deliveries to be as seamless as possible.

 

Your Private Message has been received. Please keep an eye out for our response. If further support is needed, we’ll do all we can to help.

 

Sincerely,

Sarah|Social Media Specialist | Best Buy® Corporate
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