08-18-2021 02:16 PM - edited 08-18-2021 02:56 PM
Hi there, Donnala,
Thank you for reaching out to us here on our forum page! I'd love to see if I can possibly get you in the right direction. To get started, can you please send us a private message verifying your full name, phone number, and order number?
From there, we can see what our next best step will be.