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Posts: 1
Registered: ‎07-30-2020

Custom COI needed for delivery

Hi, my building requires a custom COI with additional insured (I've already confirmed that the general COI that's publicly available is not sufficient). 

 

As a sidenote, I've talked to multiple members of customer support and geek squad and nobody seems to know what the correct process is to get a custom COI, which is frustrating since I called prior to purchasing and was told that I could call support after purchase to get this. It would be great to have a web page where we could request a custom COI, preferably as part of the appointment reminder section.


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Posts: 5,347
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Registered: ‎08-21-2017

Re: Custom COI needed for delivery

Good morning, coi_required,

 

Welcome to our community forums. I would be more than happy to help you with this forum so your delivery can go as smoothly as possible.

 

I will need a bit more information so I can begin working on this. Can you please send me a private message that includes your:

 

Full name

Email address

Phone number

Order number

Building requirements

 

You can send me a private message by clicking the blue button at the bottom of this post. I look forward to hearing back from you.

AndrewB|Social Media Specialist | Best Buy® Corporate
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