07-30-2020 03:54 PM
Hi, my building requires a custom COI with additional insured (I've already confirmed that the general COI that's publicly available is not sufficient).
As a sidenote, I've talked to multiple members of customer support and geek squad and nobody seems to know what the correct process is to get a custom COI, which is frustrating since I called prior to purchasing and was told that I could call support after purchase to get this. It would be great to have a web page where we could request a custom COI, preferably as part of the appointment reminder section.
08-01-2020 11:17 AM
Good morning, coi_required,
Welcome to our community forums. I would be more than happy to help you with this forum so your delivery can go as smoothly as possible.
I will need a bit more information so I can begin working on this. Can you please send me a private message that includes your:
You can send me a private message by clicking the blue button at the bottom of this post. I look forward to hearing back from you.