02-21-2023 06:02 PM
02-21-2023 07:02 PM
Thank you for reaching out to us here on the Forums! I would love to go ahead and assist with this and see what may be possible here. In order to do so, can you please send me a private message with your full name, email address, phone number and order number?
I look forward to your response.
|Vanessa T|Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.
02-22-2023 08:44 AM
Hello Vanessa - and Team-
I responded via private message last night. I apologize for the urgency but my building is being very insistent. I have also emailed the template for the COI and the Hold Harmless agreement to Risk Management as I was directed to do yesterday from an individual at the call center.
I can resend the email to whomever necessary but I would sincerely appreciate it if this was addressed quickly. The instalation is scheduled for tomorrow. (also - if Best Buy is using a third party to send the TV - I can work with them to get the Custom COI and Hold Harmless agreement- I would just need to know who the company is)