AndrewB-BBY
When our delivery teams visit multi-unit properties with common areas, customers are often asked to provide a copy of Best Buy's Certificate of Insurance (COI) to allow Best Buy to enter the premises and deliver product or perform services. We offer a standard form that addresses most requirements, but some buildings may need additional information.
If needed, our team can request that a custom COI be generated to make sure your delivery goes smoothly. These requests can take up to two business days to be completed, so contacting us as soon as possible is recommended to prevent any delays.
To request a custom COI, please send a private message to myself or another moderator, our usernames end in -BBY, that includes your:
- Full name
- Email address
- Phone number
- Order number
- Building requirements
Please be aware that Best Buy's Privacy Policy governs how we must protect our customers' personal information and under what circumstances it may be shared. If you are not listed as the original purchaser of this order, we will be unable to provide this custom COI to you.
You can send a private message by clicking on the blue button at the bottom of this post or by clicking on the profile of one of our moderators and selecting “Send this user a private message”
 | AndrewB|Social Media Specialist | Best Buy® Corporate Give Kudos if you like this post or Accept as Solution if it answers your query! | | |
Deysha-BBY
