02-26-2018 10:48 PM
02-27-2018 12:32 PM
Welcome to the forums and thanks for the post! I can imagine I’d be quite disappointed if I received a damaged item. While we don’t currently have a customer service team reachable via email, I would be happy to help here on the forum!
I would like to see what I can do to make the situation right. In order to do so, I will need to request a little bit of additional information. Would you be able to send me a private message that includes the following?
• Phone number
• Shipping address
Additionally, which item was damaged? Provided this, I’ll do my best to help!
|Luke|Social Media Specialist | Best Buy® Corporate|
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