07-25-2019 04:45 AM
08-02-2019 11:04 AM
Noticing a dent upon delivery of your brand new refrigerator is disappointing, I know I’d be if I were in your shoes. Thank you so much for taking the time out of your day to express the concerns you have about the level of customer care you received during the delivery of your refrigerator and getting further assistance. I sincerely appreciated your patience as you had waited for our reply.
Can you please send a us private message with your full name, phone number, email address and order number, if you’re still in need of assistance with your concerns? A private message can be sent my way by choosing the blue “Private Message” button next to my signature. I’d be unable to make any promises on any particular outcome, but I’d like to review your concerns in more detail for you and document them here at our Best Buy Corporate Campus.