02-04-2020 01:20 PM - last edited on 02-04-2020 03:43 PM by Fey-BBY
02-04-2020 03:54 PM
Thanks for taking the time to share your experience with us.
I live in a mixed household. I'm definitely reliant on the stove, and my husband is reliant on the microwave. I'm sorry for any inconvenience that these delays have caused you. Can you please clarify if you have been calling our general Customer Care number at (888) 237-8289, or have you been calling our Geek Squad Client Care team at (800) 304-1259?
02-04-2020 04:25 PM
I would be happy to double check the status of your cases, and see if we can help get you in contact with someone in the event that things are not processing through as they should be. To get in touch, please send a Private Message with your full name, email address, and phone number. You can find a link to send a Private Message in my signature.