07-31-2019 03:59 PM
Solved! Go to Solution.
08-04-2019 02:58 PM
Welcome to Best Buy’s online community team. With my kids being home in the summer and attending many recreational activities, I feel like my grocery bill just gets bigger, and they spend more time in front of the fridge looking for a snack. It is an inconvenience to learn that the fridge that you just purchase is not working properly, and I am glad to learn that you were able to work something out with the store to have a new appliance delivered. Your experience with the accidental damage created during your second delivery is not the level of service that we would like our customers to have. We will be happy to review your order and see how we can help.
When you get the opportunity, please send me a private message with your full name, email address, phone number, and order number. To send me a message, log into the forum, and select 'Private Message' from my signature.