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Posts: 1
Registered: ‎09-28-2022

Complaint - I've made a delivery appoint over twenty times now.

Literally, a delivery appointment over twenty times.  It always works the same way.  I make an appointment either through the app, the chat, or over the phone.  I get a confirmation text saying that it's scheduled and then I get an email or text saying that I need to reschedule in a couple hours.  Over and over again.  Then I call and hear the same thing.  I guarantee you that it's scheduled now, I see the problem.  Never works.  This is starting to get maddening.  I don't care about getting a gift card or whatever your idea of a something to make this better.  I just want my delivery setup for real so that i know when I need to start prepping for my new appliance.  Is there anyone out there that can actually fix this for me

Posts: 160
Topics: 0
Kudos: 16
Solutions: 9
Registered: ‎12-07-2021

Re: Complaint - I've made a delivery appoint over twenty times now.

Hello, bambu680,


Thank you for reaching out to us here on the Best Buy forums, and sharing your experience here. I do understand how scheduling a delivery multiple times would make me feel, and would be happy to assist in getting this item delivered to you. Please send me a private message with your full name, phone number, and email. I look forward to assisting you.



Brandon|Social Media Specialist | Best Buy® Corporate
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