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New Member
Posts: 2
Registered: ‎01-16-2019

Claim with Sedgwick for damaged floor and no response

Back in early December a delivery team damaged my bathroom floor. A claim was started with Sedgwick. I received 2 emails and 1 call. I've sent over the requested information and pictures and have not heard back from them. I have repeatedly made phone calls and emails, contacted their support and have heard nothing from Sedgwick. Can I get some assistance on this issue?

 

The last communication I had with them was December 17th 2018.

Posts: 94
Topics: 5
Kudos: 13
Solutions: 7
Registered: ‎12-28-2015

Re: Claim with Sedgwick for damaged floor and no response

Hi there, IamKnuckles,

 

Thank you for posting with us and for being part of our community. We certainly want our customers to receive a timely response from our Sedgwick team. I can imagine the experience it has been with waiting to hear back about your claim. We are happy to take the time to look into this on our end. Could you please send us a Private Message with your full name, e-mail, phone number, and claim number?

 

Sincerely 

Ken|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎01-16-2019

Re: Claim with Sedgwick for damaged floor and no response

Thanks for the quick reply. I've sent the PM.