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Posts: 1
Registered: ‎10-10-2018

Certificate of Insurance - Dishwasher Delivery/Installation

Hello, my dishwasher delivery was rescheduled multiple times for the same reason and I have been stuck without a dishwasher for 1.5 months! It was incredibly disappointing to see that the delivery was rescheduled so close to the actual date and be pushed out by several weeks. Can you please do something to make up for the massive inconvenience this has caused to me and my family? 

Posts: 1,174
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Registered: ‎10-19-2017

Re: Certificate of Insurance - Dishwasher Delivery/Installation

Greetings km11109,

 

Welcome to the Best Buy forum! Thank you for reaching out to tell us about your recent experience when ordering a dishwasher. Buying a new appliance should be fun, so I’m disheartened that it hasn’t been as smooth as we would wish. As someone who didn’t have a dishwasher until very recently, I totally understand that washing dishes by hand isn’t something most people enjoy, especially if they’re planning on having a dishwasher.

 

While I cannot promise a particular outcome without knowing more, I would be happy to take a look at your situation. You’ve said that your delivery has been rescheduled multiple times to the point where it has now been a month and a half since your originally scheduled date. Can you please share the reason you’ve been provided for the delay? I would be happy to look into this to see what options may currently be available. For me to do that, please send your full name, phone number, email address, and order number in a private message by selecting that option in my signature below. Thank you!

 

Regards,

Kayla|Social Media Specialist | Best Buy® Corporate
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